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Q. What are the benefits of buying from YantraOnline?
Ans: The sole purpose of YantraOnline is to provide world
class computer products, in safe and most economical manner, from the comfort
of your home/office. By buying from us you enjoy not only greater variety but
also save time and money by avoiding unnecessary travel time. With the rising
fuel prices and crowded streets and market, the final cost involved in buying
the products by going to a hardware shop is bound to increase. Also the
advantage of buying on YantraOnline comes through guidance we provide in
selecting your product. With all these facilities, we make sure that you only
get the best product at the least possible price. After all, the mission of
YantraOnline is to become a one-stop-shop for all computer products.
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Q. Is it safe to shop on YantraOnline?
Ans: It is absolutely safe to shop on YantraOnline The online
payment method is handled by CCAvenue which provides 128-bit encryption to the
transaction with "Verisign Certified" security level. The complete details on
security provided by CCAvenue can be had from
https://www.ccavenue.com/content/security.jsp.
However to make it a securer experience we recommend you to keep your
Windows/Linux/Mac OS's completely up-to-date. We also recommend you to have
anti-virus and spyware-cleaner software installed on your system. You should
update and use these softwares frequently.
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Q. How should I decide what to buy on
YantraOnline?
Ans: While choosing any product it is important to keep two things
in mind - (i). What is your application?
(ii). What type of user are you? For example, in memory products section we
have matched the products based on kinds of requirement in the "Memory Help"
sub-section. You just have to see your requirement and select the memory
accordingly. The thumb rule is to go for the fastest and highest capacity
memory your budget allows.
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Q. How should I choose my products?
Ans: You may find several brands of products from umpteen
manufacturers. The best way to choose is to go for the best quality companies
rather than "most available". Commonly recommended/available products are
generally cheap in both quality and price. Products from good companies may
come at a higher price but the performance, reliability and compatibility
benefits far out-weigh the price factor. Rest assured, expect to see only the
best companies at YantraOnline.
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Q. How will my products be delivered?
Ans.: YantraOnline has tied up with DTDC Courier service to
deliver your product anywhere in India. DTDC currently covers nearly 500
districts in India and has over 8000 branches. The areas covered can be
obtained from DTDC's website www.dtdc.biz. You will also be able to track your
orders through DTDC's website.
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Q. What if my product is defective?
Ans.: YantraOnline provides company warranties/guarantees on
all products. If your product is defective, we would oblige these warranties
and replace the product accordingly. We request you to remember that the
product is classified defective only if handled carefully. For products like
memories, we suggest you to run test programs like "Memtestx86" before
classifying them as defective.
Product will not be
considered defective if it is physically
tempered/broken
or any chip/circuit is burnt on it."Warranty will also be void if any of the original label on the product is tampered with".
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Q. What are the payment options available at
Yantra Online?
Ans.: a) Credit Card/Debit Card: This facility is being handled by CCAvenue which provides complete secure transaction through its gateway. More details can be had from https://www.ccavenue.com/content/security.jsp.
b) Cheque/Demand Draft: Please send the Cheques and Demand Drafts to the following address:
Yantra Online
LD-26,
Pitampura
Delhi - 110088
The order will be despatched as soon as the payment is realised.
c) Cash Deposit: You may also send your payments by depositing cash at any of the UTI Bank’s Branch. Please insert the following details in the deposit slip:
UTI Bank
Account Name: Yantra Online
Address: LD-26, Pitampura, Delhi – 88
Tel: 27313648
Branch: Pitampura, Delhi
Account No.: 040010200017781
ICICI Bank
Account Name: Yantra Online
Account No.: 015405003356
Branch: Pitampura, Delhi
For using Cash Deposit Facility, please select Cheque/DD option when presented with the buying option on www.yantraonline.in. In this enter Cheque/DD no. as 0000 and enter date when deposit is being made. After this please send us a mail on contact@yantraonline.in telling us your order no. and payment instructions. We shall dispatch your order as soon as the payment is realized.
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